Privacy Policy

At 75bet, your privacy is a foundational commitment, not an afterthought. This Privacy Policy explains in clear terms how we collect, process, store, and protect the personal information of every player who uses our platform. Whether you are placing a cricket bet from Dhaka, spinning the reels from Chittagong, or accessing our live casino from Sylhet, this policy applies to you in full.

By registering an account with 75bet and using our services, you acknowledge that you have read and understood this Privacy Policy in its entirety. We strongly encourage you to review this document carefully and contact our support team at any time if you have questions about how your data is handled.

1. Information We Collect

To provide you with a seamless and secure gaming experience on 75bet, we collect several categories of personal information. Collection occurs at account registration, during active play, when you make deposits or withdrawals using bKash, Nagad, Rocket, or Upay, and during ongoing account management. The types of data we may collect include:

• Identity information: full name, date of birth, nationality, and government-issued ID details required for identity verification.
• Contact information: email address, mobile phone number, and residential address including city (Dhaka, Chittagong, Khulna, Sylhet, Rajshahi, Barisal, Mymensingh, Rangpur, or Cox's Bazar).
• Financial information: mobile banking account details (bKash, Nagad, Rocket, Upay), transaction histories, deposit and withdrawal records denominated in BDT.
• Technical information: IP address, device type, operating system, browser version, and session identifiers used to secure your account and detect unusual activity.
• Behavioural information: game preferences, betting patterns, session duration, frequency of play, and responsibly gaming self-assessment responses.

2. How We Use Your Information

75bet uses the personal data we collect strictly for the following purposes. We do not use your data for any purpose not listed here without your explicit consent:

• Account management: creating, verifying, and maintaining your 75bet player account, including KYC compliance checks.
• Transaction processing: securely processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and maintaining accurate financial records.
• Platform improvement: analysing aggregated, anonymised usage data to improve game offerings, interface design, and overall service quality on 75bet.
• Security and fraud prevention: monitoring for suspicious login activity, unusual betting patterns, and potential fraudulent transactions to protect your account and platform integrity.
• Customer support: responding to your queries, complaints, and requests submitted through our support channel, including responsible gaming requests such as self-exclusion or deposit limits.

3. Payment & Financial Data

75bet supports popular Bangladeshi mobile payment methods including bKash, Nagad, Rocket, and Upay, as well as transfers from Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. When you make a financial transaction on our platform, the relevant payment identifiers (such as your bKash wallet number or bank account reference) are recorded solely for the purpose of processing and reconciling that transaction.

4. Sharing of Information

75bet does not sell, rent, or trade your personal data. We share your information only in the following tightly controlled circumstances:

• Service providers: trusted third-party vendors who assist in platform operations (such as payment gateway partners, identity verification providers, and cloud hosting services) under binding confidentiality agreements.
• Legal compliance: where we are required by applicable law, court order, or government authority to disclose specific user data. In such cases, we will only disclose the minimum information necessary to comply.
• Business transfers: in the event of a merger, acquisition, or sale of company assets, your data may be transferred to the successor entity, which will be required to honour this Privacy Policy.

In every case, data recipients are contractually obligated to protect your information to the same standard that 75bet applies internally. We never permit third parties to use your data for their own independent marketing or commercial purposes.

5. Cookies & Tracking Technologies

75bet uses cookies and similar tracking technologies to enhance your experience, maintain session continuity, and analyse how players interact with our platform. Cookies are small text files stored on your device by your browser at our request. They help us remember your preferences, keep you logged in securely across sessions, and measure which features are most useful to players across Dhaka, Chittagong, Sylhet, and beyond.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 75bet platform. We do not use cookies to collect sensitive financial information or to track your activity on websites outside of 75bet.

6. Data Retention

75bet retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account information and transaction records are typically retained for a minimum of five years following account closure to satisfy financial record-keeping obligations. Anonymised and aggregated data derived from your usage patterns may be retained indefinitely for statistical and service improvement purposes, as it no longer identifies you as an individual.

7. Your Rights as a Player

75bet respects your right to control your own personal data. Subject to verification of your identity, you may exercise the following rights at any time by contacting our support team:

• Right to access: request a copy of the personal data 75bet holds about you, including a summary of how it is being used.
• Right to rectification: request correction of any inaccurate or incomplete personal data held on your account.
• Right to erasure: request deletion of your personal data where it is no longer required for the purposes for which it was collected, subject to any applicable legal retention obligations.
• Right to object: object to the processing of your personal data for direct marketing or profiling purposes at any time, with immediate effect.

8. Security Measures

Protecting your personal data from unauthorised access, disclosure, alteration, and destruction is a top priority at 75bet. We implement a layered security architecture that includes SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, regular third-party security audits, multi-factor authentication options for account access, and continuous 24/7 monitoring for anomalous activity across our systems.

While we work diligently to protect your data, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your 75bet account, never share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access to your account.

9. Third-Party Services

The 75bet platform may integrate with third-party service providers for specific functions, such as identity verification, payment processing, and fraud detection. These providers operate under their own privacy policies and are selected by 75bet based on their demonstrated commitment to data security. 75bet is not responsible for the privacy practices of any external website or service that you may access via a link from our platform. We strongly advise you to read the privacy policy of any third-party service before submitting your personal information to it.

10. Children's Privacy

75bet is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, use, or retain personal data from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our records. If you believe that a minor has registered an account on 75bet, please contact our support team immediately at [email protected].

11. Changes to This Privacy Policy

75bet reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players by posting a prominent notice on our platform and, where appropriate, via email communication. The revised policy will take effect from the date it is published on this page.

Your continued use of the 75bet platform after any policy update constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically to stay informed of how we protect your privacy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 75bet, our dedicated support team is available 24 hours a day, 7 days a week. We aim to respond to all privacy-related enquiries within 48 hours of receipt.